I have been charged for data bought in October on the November Invoice as well as phone suncribtion that was only upgraded the 2nd of October on the November invoice. I have been charged extra data charges on the November invoice while i still had a blackberry with BIS, the again another data ...
Ref: 48BRK251113... We reported the faulty ADSL line (0119748646) on 25 November, after it not working a few days already. Still no luck. Apparently an area fault... I actually don't care anymore... GET IT FIXED! We are trying to run a company here, how can we with systems not working due to TELKOM. ...
So 8ta incorrectly cancels my contract, I wait for at least 2 weeks for them to re-activate the contract and that was ok, I get my bill and I am billed for new sim and connection (no idea how) and BIS when I have BB10 which, as far as I know, does not run on BIS (Unless there was some magical ...
Once again I have no Internet connection. This has been happening for several months know. Phone MWEB for support, they blame Telkom. Phone Telkom, no problem on the line. Telkom even came out to test the line. Thanks Telkom, at least your customer service rates higher than MWEB's. I have know even ...
I lodged a fault report by phoning Telkom on 10210, stating that my line is bad and my adsl line is not working like it should, its a new line installation that they put in and hasn't been working 100% from the beginning. I put I fault in on the 4th of December reference number (131DRK041213) and ...
I am for about 14 years a loyal customer of MTN with the same number (first 12 years consecutive 2 year contracts), a small while Prepaid with the same number and now again a new 2 year contract on the same number. On 19 September 2013 I logged an official request at the 808 MTN Helpdesk to have a ...