During January I received an sms from Telkom Mobile indicating that my contract would be expiring soon and that I would be contacted by Telkom Mobile to discuss the possibility of renewing the contract and a promotion attached thereto. I did not receive the promised communication. I contacted ...
I took out a new contract with Vodacom in November 2013. On the day I took out the contract at Vodacom Eastrand Mall I specifically told the consultant to cancel the blackberry services for my previous phone, she told me it have been deactivated. In December I got a bill from Vodacom and they ...
Good day I, as a cell c customer had called the customer care for assistance & i spoke to two different agents that gave me two different explanations (confused) yet they work for 1 company. The incident was were the second agent i spoke too breached her contract because after i hanged up the ...
ON THE 27/01/2014 MY CELL PHONE STOPPED WORKING i COULD NOT MAKE ANY CALLS OR GO ONLINE. I CONTACTED THE CALL CENTRE AND THE PERSON THAT ASSISTED ME TOLD ME THAT MY CONTRACT WAS CANCELLED AND THAT I WAS ON PREPAID, SHE SAID THAT THE CONTRACT WOULD BE RE-INSTATED BETWEEN 2 AND 24 HOURS IT IS NOW 8 ...
Hi AFfer MTN's insurance has denied to payout my wife's insurance (her nr 0838431836) pertaining to her phone, I'm going to cancel my insurance as they are patetic when processing claims. I have tried the whole morning and cant get through to the insurance dept. I have waitied 10-15 minutes with no ...
I posted a complaint on 29 January 2014 on the poor response from Telkom on my fixed line and internet service which have been out of order for two weeks. On 30 January a Telkom technician finally arrived at my house to fix the problem. On the evening of 31 January 2014 the line went out of service ...