Ref: 28cwk 300114. There are no words to describe my disappointment, anger, frustration and utter disgust with your pathetic attempt at basic, bottom-end service. It has been almost a month since I first logged a line fault on the 7th of January. In that time i have spoken to at least 6 different ...
Telkom has a marketing brochure with the headline: "Rethink great value in 2014" and on p. 3 of this booklet they invite existing broadband clients to add one of three laptop devices to their current ADSL contracts. The tricky bit is just that they do not have stock and none of the Telkom ...
Over a week ago, I signed a new contract with a new phone (SAMSUMG S4 Zoom). I am very happy with my phone and received FANTASTIC SERVICE from Idris (Klerksdorp Flamwoodwalk branch). The problem however is that this new phone cannot receive calls from a cell phone nor sms. WE HAVE TRIED ...
Telkom Have not had our companies internet running since November. They and claim it is working, they refuse to send a technician. we have been working off a cell c stick for 3 months. I have spoken to their technicians on the street and they have confessed there is issues. The call centre then ...
I purchased a Galaxy note in april 2013 and in august It switched off, took It for repairs in vodacom and ever since i have Been returning It every 2nd month for repairs ever since! i emailed the escalation department whilst My contract was within the 6month period to exchange the note but no ...
I have recently upgraded my Vodacom account, which is paid every month by debit order. Upon receiving my new phone and sim, I attempted to do a sim swap only to be told that my account is in arrears, which is due to the cost of the new sim for my upgrade, and that the sim swap cannot be completed. ...