Hi I called to do a follow up on a case ive logged and im getting poor service from Lungile i gave her my name and surname and as per request. Now she asked me to repeat my details, she was not listening to me as per Lungile "i was busy typing thats why i didnt hear you." what was the ...
At the end of September 2013 I phoned to cancel my Mweb 4MB uncapped internet account. I was asked to complete a cancellation form and return it to Mweb. I completed the form and returned it as requested. I did not receive any confirmation, which in hindsight I probably should have queried. I then ...
When I order an Huawei E3276 LTE modem it was advertised that you will get a 1TB hard drive with deal. However when I already signed for the deal they told me this is no longer one of the deals they offer but on the booklet I have it says all deals are valid from the 20th September till the 31st ...
I renewed my contract with Cell C first of all they charged a renewal fee, first time I heard about that got a contract with Vodacom for the past 15 year never ever paid renewal fee or whatever they cal, it. Yesterday 11/12/2013 I got my first invoice billing amount R150. I signed for R109. Asked ...
I needed to do a SIM swap. It took three visits. 1. Vodacom shop upstairs in Cavendish, next to Nedbank - said they needed an affidavit which is not true 2. Vodacom shop upstairs in Cavendish, next to Nedbank - said they could not do a SIM swap I had to phone 100 3. Phoned 100 about a 20 minute ...
If you are considering a MWEB data SIM Card that they currently have on offer, I would advise you to consider another SP. My 2GB was loaded at the beginning of the month and have been using my data since then, but this is where it gets interesting, my account has not been updated ever since, it ...