I'm so not impressed with MTN and their pathetic service, clearly having so much customers has thrown good customer service out the window. The agreed debit order date is the 1st of each and if the 1st is over a weekend or a public holiday the debit order goes off on the first working day of that ...
I have sent an email on the 13 November 2013 requesting my itemised billing for October 2013. On their response they promised to deliver the report in 48hrs, a few emails later I was informed that the network cannot provide me with the October report and was informed that I can only get the ...
I HAVE BEEN A LONG STANDING CUSTOMER OF THIS BRAND SINCE (1997) NEVER HAD MAJOR PROBLEMS OR WHEN I HAD IT WAS SORTED, SO THANK YOU MTN., I AM JUST SADDEN THAT EVEN WITH MY LONG SUPPORT OF THIS BRAND VERY LITTLE IS GIVEN BACK. MY CONTRACT IS UP FOR RENEWAL AND I WENT INTO MY LOCAL BRANCH TO FIND OUT ...
So some called "Mantoa", who doesn't even care to mention his surname, position or credentials responds in a pathetic after-the-fact nothingness. His response only further proves the lack of professionalism MTN adhered to. Assuring me that they do not wish to cause me frustration means ...
Every month, I make arrangements to pay my MTN account on the 15th of the month. I have done this a few days ago. This morning, my Mtn service has been suspended. The only number provider on the Mtn website to call is the 808 number. I have been phoning this number for the last 3 hours. Each time I ...
I used to have a 4Mbps line at Telkom. After the recent upgrades, I was supposed to get 10Mbps speed although I would still pay the 4Mbps package price. However, 10Mbps is not supported in my area and Telkom is unable to indicate when it would, so I requested a downgrade to a 2Mbps line (price) ...