They never phone me back and I have to phone them and go thru to hole process. They are pathetic = 3 weeks now and they still have not paid back my money!!! busy with this complained for 5 months now and still nothing resolved THEY ARE PATHETIC AND THE WORST CUSTOMER CARE THEY QUICK TO THREATEN YOU ...
Last week Friday, I was informed that Telkom would install our ADSL line on Monday the 3rd of February. I received a phone call from the technician at 9:30am who informed me that he had arrived. Not being in Grahamstown, I told him that he could gain access to the property via Bronwyn and gave him ...
I have a 3G contract, and the amount for December was extremely high, from the normal R149 pm to more than R2000. I would like to know how that can be possible before I pay it. I have logged a few requests on their website already regarding an account query, but I have had NO response whatsoever on ...
I upgraded my package due to phone calls and changing to Iphone. My bill was never more than R600 after this upgrade. All of a sudden I started receiving an exorbitant bill of R1300, and I have not changed a thing in my usage, especially around my data and strongly believe there is something wrong. ...
I am busy loosing it with TELKOM!!! They where suppose to install my lines and ADSL last week Tuesday, O wait they could not get hold of me, BULL I asked them to find the technician that tried to contact me I want proof that they tried to call me, then they came back "O sorry the cables was ...
I did an upgrade in Dec 2013, when I did the premature upgrade I was not told about an upgrade fee, and other fees charged on invoice monthly. When I received my bill, vodacom without advising me billed me a substantial amount on my invoice. I called them on numerous occasions and they promised to ...