My 8ta contract was set to expire on 2013-12-08 so on 2013-11-08 i sent a email to the retentions office with the email supplied by a call center agent. In December my full debit order still went off and i accepted it. On 2013-12-24 i called the customer care line to enquirer if my contract is now ...
Dear sir madam. My name is Ramon Arbiza Last November I purchase in the cell c shop of Knysna a red bull sim card. They assure me they will transfer my previous number to the red bull sim. At the end they transferme somebody else's number (that must be so illegal). Later I was in Durban and in the ...
I've cancelled my contract on the 1st of November 2013 with virgin mobile Today someone from virgin mobile phoned me to inform me that the last payment will go off on the 1st of February That is a four month notice period, the contract stipulates clearly that you only have to give one month notice. ...
This is my second complaint because still nothing has been done since 23/12/2013. I received feedback on 24/12/2013 saying that someone will get back to me within 24hours AGAIN!!! On 1/1/2014 no one has still gotten back to me since. I WANT THIS RESOLVED NOW and someone WILL contact me ASAP on 082 ...
I called MTN 2 weeks ago and eventually spoke to a supervisor who assured me that I would receive a call back from her last monday (30 Dec) and have still not received a call to date. I have called MTN a total of 3 times now to be assured that the supervisor will call me back. This is unacceptable! ...
My wife upgraded her top up package on 6 Jan 2013. According to all our bills her previous package included full BIS. So we DOUBLE checked that the new package will also include it. As soon as we tried to set up the new phone, we realised that the BIS wasn't connected. So I had to go all the way ...