In April 2013 my son was robbed of his phone at Gun point in Midrand, I immediately phoned vodacom customer care to have the phone black listed and the sim card blocked, to my suprise this year I was pagging through my whatsApp contacts only to find the number is still in use by another person. ...
MY ACCOUNT WAS DEBITED FOR THE AMOUNT OF R159 AND I LOGDED A COMPLAIN BECAUSE I CLOSED THE ACCOUNT. I LODGED A COMPLAIN AND REQUESTED MY REFUND. MTN PROMISED TO REFUND ME, BUT THEY ONLY REFUNDED THE AMOUNT OF R63. PLEASE DONT PLAY GAMES WITH ME, I WANT MY FULL REFUND. I PUT A NOTICE IN OCTOBER FOR ...
I have logged numerous complaints dated 2 Dec, 26 Nov, 21 Nov, 4 Nov, 28 Oct, 23 Oct. and Nobody is able to give me the proper feedback that I require. I have said on numeropus occasions that I want to make payment on my cell C account but I need to know who to pay and what reference number to use ...
My ADSL line has now been down for a week, no one has done anything, I have called Telkom twice, received 3 sms's on the day I logged the call. It seems someone crossed my line at the exchange because Afrihost tells me my number shows up differently on their side. Instead of sending me all these ...
On 30dec I complained about the second contract that I never approved. On the 1st of January I received a call from vodacom and they promised to cancel the contract immediately. This morning vodacom billed me R465.50 instead of R160 meaning they also debited for the contract that I queried. I'm on ...
I have not been receiving my Cellc statements for the past few months despite numerous calls & emails to cellc and Blanche at customer care, during the absence of my billing statements I have noticed that my cellphone bill had radically increased. After calling the cellc callcentre and ...