On 2nd of December 2013 I went in to Waterfront store to port my Vodacom prepaid number on to a Telkom Mobile month to month contract. Frustration after frustration you guys managed to do it after one month and hence only ported my number on the 3rd of January 2014 - as if this was not enough!!! To ...
For the first few months i used the included 500mb data bundle i got free with my contract and only exceed once when my children were back from holiday in September thereafter i didnt use it. For the past 2 months i get "packet switched data calls" on my invoice even though the sim is not ...
I logged a complaint on hellopeter in last week. This was about my upgrade that was done on 6 December 2013 that was not delivered yet but already charged. A consultant phoned me the same day I logged the complaint and instead of giving me a solution that I expected (Like delivering my Ipad within ...
I logged a complaint with Vodacom and on Hello Peter on 18 December regarding the fact that Sasolburg branch had not submitted my OBF and expected me to now wait 3 weeks for my phone. I received an automated response on the same day which said that i would be contacted within 3 days. On 24 December ...
Been with Altech Autopage for over 10 years and for the past few months I have been receiving the worst customer service ever from Autopage!! cannot wait for my contract to expire or get enough money to cancel it!! ...
I work in a call centre environment and I always hold my suppliers to the same standard I provide my clients with. Unfortunately, majority of the time, when contacting a call centre, you rarely get service. Dawood... I wish there were more people like you. Your service was excellent! You were ...