I posted a report on Telkom regarding my line which is noisy on HelloPeter a week ago and despite the promise of an escalation (and ref number) by the person in the escalation centre, nothing has been done. I phoned Telkom again yesterday and after holding for close to 20 minutes I was eventually ...
I had my line installed in November. After it didnt work for weeks and after numerous logged calls and esculations (5 if I recall correctly) i got it fixed and is working fine. But the problem is that I received an invoice that said I need to foot the bill for an unnecessary call out fee. I spent ...
I have a cellphone contract with mtn, since I applied for the contract there have been problems, they sent me the wrong color of the phone, even the activation of the phone was a problem because the staff at the mtn call center couldnt help it took me 3 days to activate my phone, after i received ...
I am in need of doing an account transfer. My first contact was about one month ago where I provided the necessary documents. Thereafter I paid the necessary amount to transfer the account. In the two weeks before Christmas I was told twice that I must come back after 48 hours and the process will ...
Since no one is interested in sorting this query out, can you please help mw to cancel this contract. I however dont want to pay the penalties as I only had the xontract for 10 days and its do to vodacoms incompatence that I want to gwt rid of it. ...
Last year we moved our business from Jo'burg to KZN. We went to La Lucia Ridge Neotel to get a new phone number. For several weeks we were without a landline whilst Neotel tried to establish why they were unable to get the new 031 number to work. It turned out that they were unable do this with the ...