My boyfriend took out a contract for a phone for me at Virgin Mobile 3 months ago. It took them almost 3 weeks to port my number from Vodacom to their network. If I had known how poor their service is I would not have ported my number in the first place. My voicemail has never worked and I can't ...
I applied for contract on 3 January 2014 only received phone on Thursday 9 January after heavy arguments. I locked a complaint with MTN customer care untill now nobody followed it up. On Friday 10 January I contacted the sales person to tell him new sim card is not working. He said everything is ...
Me and my husband hav been on contract with Vodacom for 10 yrs now. he went for his upgrade on the 9th of jan and by the 13th the blackberry Z30 stopped working. He took it back immediately and they told him he cant get a different phone. they sent it in for repairs and never even gave him a ...
I receive an itemised billing from Vodacom whom I have a contract with, 2 months ago prior to this i had put a limit on the account for R350, this month my itemised billing states R514. I call the call centre to find out why and so I said to the lady I will not pay the excess balance on that ...
Again, same problem. Phone VODACOM 082111, nobody answers? (after 30 minutes) Call logged, MyVodacom website otp number is sent to unknown cellnumber? also in my profile there is an unknown person's name?? even though I've used this online profile a couple of years. After explaining this concern ...
I signed up for an ADSL line installation last week Tuesday (07/01/2014). The technician came and installed the line, and I informed my ISP (Axxess) that they could initiate the line transfer process. They received an error message saying "Customer is ceased". I have since tried to ...