I have signed up 7 days ago with Mweb for a domain and cannot login. The password provided by MWEB does not work. I sent my ID and filled out a password reset request form and the password was SMS'd to my cell phone. Moments later i enter the exact password to login to my domain and it DOES NOT ...
This is now my third complaint on Hello Peter. I have gone through so much hassle trying to upgrade but still have not received my phone. First the phone was returned as I was not able to receive it due to personal reasons. After upgrading a second time (to an S4 Mini LTE) I previously checked the ...
I phoned telkom to have a new line (DSL and Phone line) installed at my new house on the 2nd of December, and was assured that it would only take 2 weeks. After two weeks the call was still stuck at their technical center, and the order still had not been created. After phoning multiple times the ...
I had a 2.0meg, uncapped line which was upgraded to a 4.0meg line recently. I have photo's of the speed test at .78meg. I have phoned the help desk and we reboot, reset switch on and off and get the speed up to 2.0meg and the response is that there is a problem with our exchange. So today Telkom ...
After sending over 10 Escalation forms on your Telkom website, logging a complaint with ICASA and going as far as sending an email to the Consumer Protector, the underground cables were fixed yesterday and I once again have my ladline and internet worknig again! For all the stress and inconvenience ...
I did an upgrade in November 2013 at the Telkom store in Middelburg Mall. The phone, a Samsung Galaxy S3, now does not charge and the store says that they cannot book the phone in without the receipt of the upgrade. I find this totally unacceptable as I feel that they have all the details in ...