AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Bad service, attidute and lack of interest | #6423

Autopage
Bad service, attidute and lack of interest

Have been trying since September 2012, which was the date of my upgrade on one of the contracts, to sort out the problem I have with my phone with Autopage. Everytime I go in, at least once a week, it is a different excuse and more paper work to fill out. I never get feedback, Jane never bother to return calls or update me on the progress of the complaint. She has a very bad attitude towards the customers. I went into shop today to sign up another contract, and was literally chased out the shop and told to go to Cell C to sign up a new contract there. I do not believe this customer service, especially that I am already an existing customer for over 2 years. If Autopage are not willing to assist with these queries, I have no choice but to complain on line to get some attention. I was in the shop today from approx 12.30 - 1.30pm and every person that came in, came in to complain. I hope that Autopage will deal with my complaint and come to the party.

Date:

Company: Autopage

Country: South Africa   City: Melrose Arch

Category: Telecommunications

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