AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cancellation of Account | #35025

Cell C
Cancellation of Account

I had a data account with CellC which I decided to cancel due to various reasons.

Went to a branch on 4 February to cancel the account & the agent told me my bank account will still be debited until the end of March as it takes 30 days to process.

I decided to use up my allocated bandwidth for the month, which is already allocated to me & for which I'm going to pay for. To my surprise, I found that my account has already been cancelled & now unable to log on.

How can you suspend my account if I'm still paying for it??? Unacceptable!!! You are basically my money!

Date:

Company: Cell C

Country: South Africa   City: Western Cape

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google