AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - 3 faults 3 technicians 3 weeks, still not working! | #34690

Telkom
3 faults 3 technicians 3 weeks, still not working!

3 Faults have been reported on my adsl line in the first week, The third technician finally came out today & "resolved" the problem after waiting two weeks for 4 different technicians they claimed would come out during this time. I have tested my line with 3 different, brand new modems. My job requires that i have a working, stable adsl line at home for when i work after hours & weekends. The adsl line was working perfectly on 10mb for the last 6 months & before that it was stable on 4mb. There is random timeouts in data & the line disconnects completely intermittendly. Usually telkom sorts it out first time, but this time it's not happening.
I need this line fixed!

Date:

Company: Telkom

Country: South Africa   City: Valhalla

Category: Telecommunications

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