AfricaComplaints.com » Telecommunications » Complaint / review: Afrimedia - Unauthorised Deductions from Bank Account : | #330709

Afrimedia
Unauthorised Deductions from Bank Account :

As from September 2013 I've received phone calls from telemarketers working for "Afrimedia". I've never ever even listened to what they were selling, I've always declined their offers and want to state clearly that I've NEVER EVER SUPPLIED THEM WITH MY BANKING DETAILS. I don't know where and how they got my bank details, but as from Sept 2013 they've been ILLEGALLY deducting money from my account. I've tried contacting them many times on the following numbers supplied to me : 031-8119146; 031-8114268 & 031-8361408. If you get them on these numbers, you are lucky... most of the times it only rings for a while and thereafter you get some error message. In Nov 2013 I eventually reach a "Philisiwe" who promised to stop the deductions and return my money within 7 days, but nothing happened. I spoke to her a few times, but had no luck. Eventually in jan 2014 I reached a "carol" who also promised to stop the deductions and after this conversation I got a confirmation email from "Brian" to say I will be refunded withing 7 days. I emailed Brian back to confirm the total amount owned, but never got a reponse back and after all of this, THEY STILL KEPT ON DEDUCTING MONEY FROM MY ACC.

Date:

Company: Afrimedia

Country: South Africa   City: Branch

Category: Telecommunications

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