AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Data taken | #325837

Cell C
Data taken

I had a 200Gig package, (can't remember the exact date I took it out) which consisted of 50 Gigs peak time and 150 Gigs midnight to 6am.
Well the 50 Gigs went pretty quick, and I was now down to waking up at 3am to use the remaining 150 Gigs.
I keep a record of my daily balance and I had 19 Gigs remaining, and lo and behold, without any warning or notification from Cell C, they my last 19 Gigs of data that I paid good money for. I now can't even log into the site.
I originally sent them questions from their site, which promised a two day turn around time, they ignored me. Hells they my remaining data, and blocked me from FaceBook. They seem to have a good thing going, and to think that I used to promote them to my friends.
The Cell number below, is my DATA PACKAGE number, do not try to phone me on that number, as that sim card sits in the modem. I put the number there, so that you can reallocate my 19 Gigs remaining data that you took without warning or notification.

PS: Bad form for a company to BLOCK clients from Face Book. Means you are scared of criticism.

Date:

Company: Cell C

Country: South Africa   City: Johannesburg

Category: Telecommunications

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