AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - SUSPENDED SERVICE DUE TO BILLING ERROR AND | #301051

Cell C
SUSPENDED SERVICE DUE TO BILLING ERROR AND

I have 5 contracts at Cell C. After numerous problems, right from the first month that I was with Cell C, with contracts each having a different account number which resulted in funds wrongly allocated and my service/services suspended, Cell C promised me that all 5 contracts are now on one account and that I can settle my account by paying one combined amount each month, the service to my one line is suspended again because I apparently did not pay for that line. I phoned customer service and was informed that I gave FIVE different accounts! I do not receive invoices for all of them and funds were allocated wrongly AGAIN! I am giving up on Cell C. They are incompetent and stupid. If they blacklist me AGAIN because if their incompetence there will be to pay. I want my service reinstate and I WANT MY CONTRACTS ONE ONE ACCOUNT. And - PLEASE SEND ME AN ALL INCLUSIVE INVOCE BY ORDENARY MAIL so that I know how much I must pay each month in total. Is this to hard to understand? Please stop your lues and do your work! I will NEVER do business with Cell C again. Public be warned! I know lots of people who have the same problems with Cell C and it is not getting any better.!

Date:

Company: Cell C

Country: South Africa   City: Festival Mall, Kempton Park

Category: Telecommunications

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