AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - SO BAD SERVICE ITS UNREAL | #300799

Cell C
SO BAD SERVICE ITS UNREAL

CALLED IN TO THE CEO'S OFFICE TO SPEAK TO LUCKY. HE'S ON LEAVE. ( BECAUSE HE'S THE ONLY ONE THAT HELPS) SIPHO SITHOLE ANSWERS. HE WAS ON A GO SLOW... SEEMS HE DIDNT HAVE HIS COFFEE THIS MORNING. ASKED FOR HIS MANAGER... TYPICAL " NO MANAGERS AVAILABLE" HIS MANAGER " CHARLENE" HE REFUSED TO GIVE ME THE SURNAME. HE REFUSED TO GIVE ME A REF NO. HE WANTD MORE DETAILS. I ASKED HIM 5 TIMES " WHAT OTHER DETAILS HE WANTS". HE REPLIED" THE CELL NO. I GAVE IT TO HIM. HE THEN ASKS ME" IF ITS A " CELL C NO". THE NERVE... I FINALLY GOT HOLD OFF LUCKY. HE CALLED SIPHO. SIPHO CALLED ME BACK... THEN HE SAYS " THE 2ND QUESTION HE ASKED ME AFTER I GAVE HIM THE CELL NO WAS " WHAT IS YOUR ID NO". BLANTANT . IS THIS HOW CELL C WORKS.? IS THIS THE KIND OFF STAFF THEY HAVE. ALSO JC TOLD ME THAT HE CANNOT HELP ME... BUT INTIALLY LAST YEAR HE SAID " IF I NEED ANY ASSISTANCE TO CONTACT HIM ON HIS CELL" TYPICAL

Date:

Company: Cell C

Country: South Africa   City: CEO'S OFFICE

Category: Telecommunications

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