8ta / Telkom Mobile
8ta service is terrible

I have an unlimited call service from 8ta. Using the service for a month. After using for a month they sent me sms and say my account will be deducted end of the month 31.01.2013 for my service. But since then they already suspended my account because i am not paying. surely this is not my fault. Trying to get it sorted out is like exampling maths to a 2 year old. 8Ta what a terrible company and the service...