AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom (Alisom) money!! | #260592

Vodacom
Vodacom (Alisom) money!!

I have been paying my account every single month. And for the last 3 months now they just cut off my network. When I go to the nearest Vodacomshop which is the VodacomShop in Witbank, Highveld mall, the Alisom group which trade as Vodacom.. Everytime I go to the shop they just say that it was a mistake and put my network back on.. I even had to pay R500 exstra last month for them to put it back on, and yesterday I had to pay another R700 exstra!! And the network is still off.. Yesterday the consualtant just faxed my bank statement to accounts, to show them that I have been paying every single month, and said that we must call accounts in morning and I did so and still they say I must pay money! Everytime I have to pay an exstra amount and still my network is not on (he was the first consultant in 3 months that actually did something to help me)!! I pay my account every month and still I have to pay exstra money, for what???!!! When my contract expires me and ALL my friends are changing to MTN! All of us is fed up with Vodacom!! And till today my network is off and they are refusing to switch it back on!!

Date:

Company: Vodacom

Country: South Africa   City: Witbank

Category: Telecommunications

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