AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - CARE THAT DOES NOT EXIST | #258810

Nashua Mobile
CARE THAT DOES NOT EXIST

I bought a phone at Nashua Mobile in Midlands mall (Samsung S4). Out of the things that this phone comes out with is the pouches for protecting it from broken if it fell. The phone was made available without the pouches. I wait for the pouches to be delivered at the store for quite long and when I phone the sales lady she would say the pouches are not delivered and she does not know when they will have these pouches. I believe the sales lady got tired of me for always calling her for the pouches that they do not have because the other time when I phoned her she said I can come fetch the phone without pouches if I want. I eventually went to the store to collect the phone. Within a week after collecting the phone it fell from a very low height and the screen broke. I believe if the phone had the pouch on it as it was something that was supposed to come out with, it would never got broken judging from the height it fell. I also believe that if I was not given a phone until everything for it was ready this problem could never existed. When I report the matter to the manager (Cameron Pillay) he told me that he not help me because it was my fault to let it fell. He also told me

Date:

Company: Nashua Mobile

Country: South Africa   City: Midlands mall-Pietermari

Category: Telecommunications

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