! So I've had some debits going off my account since August, total now R600. I get hold of the company processing debits (Sagepay Netcash), they just own the software and they give me the details of the company that has loaded the debits. Ltk Marketing. I call them, they're a call centre offering a rewards card and when customers call to query debits, they give the speech and if customers aren't interested, they process a refund. BUT the consultant says I must take up the August debits R400 with my bank. I said that my bank has nothing to do with this and I won't make it their problem and that I want a full R600 refund.
Is this legal practice? I understand thatconsultants are wwanting to create a track record but if I turn down a sales call, don't load me as approved and where the heck di you get my account information?
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