AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Still no feedback regarding my phone | #231714

Cell C
Still no feedback regarding my phone

I'm still waiting for someone to call me and give me feedback about the whereabouts of my phone which was booked on 22 Sep 2013@ umlazi cell c.

SUPPLIER'S RESPONSE Cell C Time and Date 10:41:40 | Tue 8 Oct 13
Hello Lihle M,

Thank you for posting to us.

We apologise for the manner in which this matter was handled. We have requested one of our team members in the escalations team to urgently follow up on this matter and assist you. Do expect communication soon.

Regards
Cell C | PN

CUSTOMER'S FEEDBACK Lihle M Time and Date 10:28:46 | Fri 11 Oct 13
Utterly Disgusted: the art of acknowledging one's own inadequacies should at times serve as a basis for introspection as to whether one might be playing in the wrong league, your staff incompetence & RAM has become my worse nightmare, 72 hours has come and gone and no one from Cell C have contacted me to me what is really going on with my phone. Today it day 22 without my phone, please sort this issue out ASAP

Date:

Company: Cell C

Country: South Africa   City: Cell C

Category: Telecommunications

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