AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - NUMBER | #227368

Cell C
NUMBER

PLEASE TELL ME HOW ON EARTH DID YOU GIVE ME SOMEONE ELSE'S NUMBER???!!! EVER SINCE I GOT MY NEW PHONE (NOT SO SURE ABOUT THAT ANYMORE) AND MY "NEW NUMBER" (SO I THOUGHT) ON CONTRACT, I HAVE BEEN RECEIVING PERSONAL MESSAGES AND CALLS FROM PEOPLE LOOKING FOR "MABUSHE". I HAVE NEVER MET THIS PERSON IN MY LIFE AND TO HAVE MY NUMBER QUOTED BACK TO ME BY COMPLETE STRANGERS IS REALLY NOT ACCEPTABLE.

ONE OFF THE CELL C CALL CENTRE STAFF MEMBERS EVEN CALLED ME ASKING TO SPEAK TO THIS MABUSHE PERSON. THEY THEN SAID I MUST CALL THE CONTACT CENTRE AND FIX THIS. I CALLED THE CONTACT CENTRE AND THEY SAID ITS NOT TRUE THE NUMBER BELONGS TO ME AND WHEN I BROUGHT UP THE FACT THAT I HAVE BEEN RECEIVING THIS PERSONS CALLS AND MESSAGES THE LADY GAVE ME A NOT SO CLEAR ANSWER AND SWEPT IT UNDER THE CARPET.

I HAVE EVEN GONE TO THE EXTENT OF CALLING SOME OF THE COMPANIES WHO CALL OR SEND MESSAGES TO REMOVE "MY NUMBER" OFF THEIR SYSTEMS BUT TO BE HONEST THIS IS NOT MY JOB AND IS A COST TO ME.

I WANT TO KNOW HOW THIS WAS EVEN POSSIBLE AND HOW IT WILL BE FIXED. I DON'T WANT TO BE RECEIVING MESSAGES AND CALLS FROM STRANGERS. I WANT THIS FIXED A.S.A.P!!!

Date:

Company: Cell C

Country: South Africa   City: CONTACT CENTRE

Category: Telecommunications

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