On 3 Aug 2013, Hilda Luiz spent 3 1/2 hours at Nashua Mobile Sandton to get her data transferred from one phone to another. They managed to delete her photos. Various promises made by Nashua Mobile weren't kept. On 4 Sep 2013, an email was sent to mr Dave Rawlinson from Reunert to inform him of the incident. To date no feedback was received from him.
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