8ta / Telkom Mobile
Inccorect account

While I was going through mytransunion account I have picked up that I have an account with Telkom in which I never opened one and besides I don't need a landline or another cell phone I called this 0113337188 and a consultant told me to call accounts department but not from a cellphone so how im I supposed to get this account removed without me calling from my cell phone
account number 259901464761