During May 2013 I upgraded from Blackberry open line contract to Samsung S4 Top-up 200 contract. My billing account has been a huge mess eversince I upgraded during May. I visited Get Mobile during May to confirm is everything is in order with the upgrade as I received an R800 account for May which was not according to our agreement of top-up. The same happended during June and Augusts again. My normal usage on my phone was R300-R400 a month for May, June it went to R800-R1600. When I received my account and invoice it was evident that I was overcharged on my account on calls and data usage. I sent an email to Christiaan stating everything and the proof of invoice he also confirmed that I was overcharged on usage whilst there is still available. Thus far I have not received any confirmation of feedback on email sent on 1 July 2013 and MTN confirmed that my account is still a open line and not top-up as requested and signed for. I emailed my marriage certificate with the above mentioned email so that my details can be changed that has not happend yet. Christiaan confirms that he send emails stating and asking that my account should be changed but nothing happend thus fa
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