I placed a fault this afternoon at 1 pm. my internet and landline were working at 10 am last and since there has been no dial tone. I have called at least 10 times during the day to try to escalate the problem as I needed our fixed today but I was given numerous excuses from your call centre and there was a case of being outright rude to me. It is now past the working hours of your technicians so now there is no hope of you fixing the line.
Very disgruntled customer