Complaint / review / scam report
Why is MTN killing so many trees?

I would just like to know: why is it that a huge stack of paperwork (13 pages, not even printed back-to-back) has to be filled in in order to make a small change on one's cellphone account? I have had an account with MTN for 10 years - surely they must have my details by now / be able to confirm or update them via a website?

This is really not the most environmentally friendly way of doing things. I understand that it is not easy for such a large company to change internal processes, but perhaps some effort needs to be made to join the rest of the world in the 21st century!

Offender: Mtn

Country: South Africa   Region: All Country   City: ALL

Category: Telecommunications


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