I renewed my contract in January. A blackberry 9320 was sent but was overheating. I returned it and they sent me a new one with the same problem. I returned that again and a third cell came with the same problem. I returned that as well. That was in march. Its now 31July 2013 and I still don't have a cell yet every month my account is debited for something that I don't have and I'm not using.
Called numerously, received endless reference numbers, still no response. Called today to totally cancel the contract, said they cant have to query if what I'm saying is true. Latest reference number is 1307290000087574. please help... I'm tired now
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