AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Appalling customer service | #165157

Telkom
Appalling customer service

I have been battling to sort out a bill since December 2012. I have been in email and phone contact with Blanche Opperman of Cell C no fewer than 27 times. It was a Cell C error. It is impossible to speak to anyone. It is impossible to get any reply. And now I am handed over for debt collection???
The only reason Blanche Opperman contacted me was because I posted a complaint on Hello Peter on 2nd April because after multiple visits to Cell C I got nowhere. She has not returned my emails for months. No one takes phone calls. What does one do?
It is an outrage.

Date:

Company: Telkom

Country: South Africa   City: Claremont, Cape Town

Category: Telecommunications

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