Since my last complaint I've still been unable to cancel my contract. I called autopage on the 16th where I had to repeat my saga to the cancellation dept and then the accounts query dept. I am still being told that in order to cancel my contract I will have to buy out the remainder of my contrct (approx R6500), despite the fact that I wish to cancel due to Autopage having breached the terms and conditions which I accepted in the beginning. They still insist that they have remedied the breach. The point is the they took 6months to do so, which clearly allows me to cancel in terms of consumer law and their contract with me. I am completely dissatisfied and want to leave their service as soon as possible and I should. It have to buy out the contract as I wasn't at default.. I will never recommend autopage to anyone who expects to receive what they sign up for. They never refer to records of customer queries and complaints which means that you constantly repeat yourself and at some point the whole company knows what your problem is but no one actually assists you. They still don't understand why I want to cancel my contract.
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