Complaint / review / scam report
Altech shouls invest in employees like Najam
I'd like to extend my gratitude to Najam Moosa for the prompt and outstanding service that she gave me on 12 June 12013 at 1630 to sort out my billing complaint I had with her company. She explained to me how their billing department works and and got to the bottom of my complaint without wasting my time. I feel that Altech should invest in employees like her who know what they are talking about when it comes to product knowledge, had I had the first consultant that I dealt with handle my query like she did, I would not have been as frustrated as I was and it would have eliminated a lot of confusion from my side. She went an extra mile and even gave me her email address for future queries I might have. I hope to never experience bad service from altech again. Thank you for your effeciency, freindliness and help Najam, service of this kind is always appreciated :-)
Country: South Africa Region: All Country City: Midrand
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