AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Misleading advertising | #136985

Vodacom
Misleading advertising

On Sunday the 16th of June I saw an advert that stated that it is possible for me to trade in my S2 for an S4, needless to say I saw this as a great deal. but, to my realization now, its a total rip off (unless the explanation given to me by the sales team was bad). I proceeded to Vodaworld where I was issued with a new contract and my galaxy S2 was traded in. Now, I am still paying for the galaxy S2 which has been taken from me and am paying for the S4 also. according to my understanding, the trade in should make the price of the S4 reduce by a good margin and my cellphone contract for the S2 should be voided (which is what the advert implies). please give me a concise explanation to this issue and if it does not make sense, switch my contract and give me back my S2 which I would be happy to pay for as it feels and seems like a total rip-off...

Date:

Company: Vodacom

Country: South Africa   City: Vodaworld

Category: Telecommunications

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