Complaint / review / scam report
Mweb
Poor customer service

The company I represent has been trying to get a static IP and HTTPS installed with MWEB for weeks. This is their response, after the consultant have been leaving us dangling:
Hi!

Please call our tech support 087 7000222 for help and technical quires.

Regards
Victor

I WILL NOT PHONE TECH SUPPORT AS THEY WILL TELL ME THAT THE ACCOUNT HOLDER NEEDS TO PHONE AND MY MANAGING DIRECTOR HAS NOT GOT THE TIME TO SIT AND TALK TO SUPPORT
I EXPECT YOU TO TAKE THE TIME AND COMPLETE THE ORDER

WE HAVE DONE EVERYTHING FROM OUR SIDE AND PAYING FOR A SOLUTION THAT'S NOT INSTALLED

RESOLVE NOW!!!
Author: zanman


Offender: Mweb

Country: South Africa   Region: All Country   City: Head Office

Category: Telecommunications

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