AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - MY BANK AACCOUNT USED FOR SOMEBODY I DONT KNOW | #110461

Cell C
MY BANK AACCOUNT USED FOR SOMEBODY I DONT KNOW

THERE WAS AN AMOUNT OF R319.19 THAT WAS DEDUCTED IN MY BANK ACCOUNT ON THE 30.04.2013. I ONLY CHECKED MY BANK STATEMENT ON SATERDAY 11.05.2013 THAT WHEN I NOTICED THIS. I PHONED CELL C SAME DAY AND I SPOKE TO ROSEMARY NGOBENI AND SHE WAS VERY HELPFULL BUT WHAT I DONT UNDERSTAND IS THAT SHE SAID THE DETAILS THEY HAVE ON THE ACCOUNT NUMBER I GAVE HER ARE FOR PATRIC SITHOLE. HOW CAN PATRIC SITHOLE HAVE MY BANK ACCOUNT NUMBER, I DONT EVEN KNOW WHO PATRIC SITHOLE IS.

HOW THIS IS POSSIBLE, DONT YOU VERIFY THE BANKING DETAILS WHEN PEOPLE OPEN ACCOUNTS. I DO NOT KNOW PATRIC SITHOLE AND I AM NOT PAYING FOR SOMETHING I DO NOT KNOW.

I SPOKE TO MICHAEL TODAY (13.05.2013) DEPARTMENT AND HE SAID HE WILL CHECK AND COME BACK TO ME, HE SAID THIS COULD BE A MISTAKE BY THE PERSON WHO WAS CAPTURING PATRIC SITHOLE'S DETAILS, HOW CAN THAT PERSON CAPTURE PATRIC SITHOLE'S DETAILS BUT WHEN IT COMES TO THE BANK ACCOUNT NUMBER AND MAKE A MISTAKE OF PUTING MY ACCOUNT NUMBER, WHERE DID THEY GET MY ACCOUNT NUMBER FROM.DONT YOU ASK FOR A BANK STATEMENT ON NEW ACCOUNTS

THIS IS A VERY URGENT MATTER, I NEED A RESPONSE AS SOON AS POSSIBLE.
MISS PP MSOMI

Date:

Company: Cell C

Country: South Africa   City: DURBAN

Category: Telecommunications

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