AfricaComplaints.com » Sports » Complaint / review: Virgin Active South Africa - Discount requires additional fees | #148615

Virgin Active South Africa
Discount requires additional fees

I was informed that as a employee of a company, Virgin Active will give me a 10% discount on my monthly fee (I am an existing member). I contacted the Call centre and was informed to take my payslip to the club. The club then informs me that I need to pay a joing fee of R150. I contacted the call centre again and was informed that this is due to a new membership and my existing membership must be cancelled. I find this to be illogical, to obtain a discount you need to pay!!!

Date:

Company: Virgin Active South Africa

Country: South Africa   City: Ormonde

Category: Sports

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