I just found out from the parklands branch that to freeze my account for the month I am not in cape town I will not only have to pay R120 per month but I will also have to extend my contract by a month for each month I freeze. Why do I have an issue? well that means that not only will I have to pay to freeze I also have to pay for the month that I extend the contract by. Considering I pay R200p/m it means I will end up paying R320 for a months gym which is 65% more than my standard fee. The second issue that I have is that I will also be charged this ridiculous fee for the month of Ramadaan (other fitness clubs give you religious obligations free of charge and while they do charge a small fee around 20% to freeze your contract for other reasons you are not required to extend it) I am really mad that planet fitness has not actually thought this through, you are basically punishing me for freezing my account. I have no problem extending the contract for the time i freeze but then why should I pay the fee as planet fitness still gets their 3years money from me
0 comments