I have a Full House account that is in arrears due to financial reasons, in the beginning of December 2013 a lady by the name Lauren ph my brother in law to inform him, of my account, yet they have my home number, work number and email address. I made a payment in Dec 2013. Today I received a call from Lauren re my next payment, I informed her i am uspet as she spoke to a 3rd party re my account which is against the Debt Collectors Act, she was absolutely rude and demanding when the next payment will be made. I insisted that I wanted to speak to the Manager. I put the phone down on her and the Manager called me, Le-Anne. We started the conversation very civil and when I told her I am unhappy with Laurens attitude she told me she use to worked for the same group as I do and will call my CEO to do a garnishing order against my salary. The more I am telling her I am the debtor she must first listen to me she just kept on threatening me with she will contact the CEO of our company and if the payment is not met she will hand me over to debt collecting company. I acknowledged my debt that owe, but it does not give the them the right to threaten. This really constitutes illegal pract
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