AfricaComplaints.com » Shops, Products, Services » Complaint / review: Checkers & Checkers Hypers - Seriously disgusted | #290909

Checkers & Checkers Hypers
Seriously disgusted

I went for a monthly shop. During my time in the store, my purse was from my zipped up baby bag.
I only realised once I needed to pay. The level of assistance was disgusting. I was eventually led to the camera room where the operator was on lunch. After 15 minutes someone arrived only to inform me that they do not have camera coverage of the entire store. I left my number and asked them to call should they find anything. Nothing to this day. he asked about the groceries and I said to keep them for me as I would return to pay. I was concerned about the frozens and he assured me that they would put them in refrigeration for me. I came back an hour later, the bank card I had would not swipe and I was pushed from till to till to draw the cash.
My groceries were not kept cool and were just pushed out of an office. No one assisted me in moving the 2 trolleys out of the store, my 7 and 4 year old had to push them and I had a pram with my 3 month old in.
After being robbed in your store and still returning to drop over R4000 in it, I am appalled by the lack of empathy received! To this day I have not received a call and I doubt they even looked at the camera footage.

Date:

Company: Checkers & Checkers Hypers

Country: South Africa   City: Brits MALL

Category: Shops, Products, Services

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