On 28 NOVEMBER I PLACED AN ORDER FOR A PRODUCT (VACLEAR) WHICH WAS ADVERTISED ON TV FOR R99.00. ON HOME MARK'S SITE IT WAS ADVERTISED AT R304.00 (INCL COURIER). I ORDERED IT AS IT IS A CHRISTMAS GIFT. ON 3 DECEMBER I ENQUIRED WHEN I CAN EXPECT DELIVERY AND WAS ONLY INFORMED THEN THAT THEY WERE OUT OF STOCK. ON 04 DECEMBER AND 05 DECEMBER I VISITED HOME MARK'S SITE AND SAW THAT THE PRODUCT IS STILL ADVERTISED, HOWEVER AT THE PRICE OF R99.00!!! I PROVIDED MY BANKING DETAILS ON 03 DECEMBER TO BE REIMBURSED, BUT TO DATE I HAVE NOT RECEIVED MY MONEY. THIS WAS THE FIRST TIME I ORDERED THROUGH HOME MARK, BUT WILL NEVER SUPPORT THEM AGAIN. I AM VERY DISSAPOINTED WITH THE SERVICE, AND HAS STILL NOT RECEIVED AN APOLOGY.
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