Complaint / review / scam report
Fashion Express
[email protected] Express Need CUS Servic Training

On the 26.10.2013 I went to Fashion Express in Town Plein Street I saw a nice takkie but there was no size 3 on the floor I asked the sales assistant if they have a size 3 she reply with a cheeky tone 'whatever is there that's all we have' that was her reply as angry as I was with the way she spoke to I let go.I went to the tellers to pay for 1pair of shoes, I had that takkie with as well, I asked the cashier lady BIANCA if she could please check for me on the system which branch that has a size? She looked at me with a face and said with a cheeky voice just wait a second' she went to the back assuming she went to the store room she came back with the size i wanted&ordered me to take back the1 i had were i found it. Now that's no way to speak with a customer, I kept quite and took the takkie back as per instruction.I ask why did that lady on the floor said ther was no size3she could have just said she will go and check at the storeroom if there is a size3or not? Ther other teller who looked like a 50year old who has manners, she replied she said with a silly tone 'and so, the reason why the she said that its bcoz these shoes r sold quickly.Employess there need CUS service trainin
Author: lady Amy

Offender: Fashion Express

Country: South Africa   Region: All Country   City: Cape Town Plein Street

Category: Shops, Products, Services


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