AfricaComplaints.com » Shops, Products, Services » Complaint / review: Russells - Broken Bed, 3 months no response | #246263

Russells
Broken Bed, 3 months no response

Hi There, we purchased and Slumberland bed 29th Dec 2012 and 6 months down the line, the base broke. The supplier authorised a replacement but Isaac the manager has not replaced this bed. He wants us to pay more for a Edblo or phone his supplier who he never phones us back with a number. He even told me if I complain, it will be directed back to him as he's the manager. I paid cash and no one ever calls us. As said 3 months down the line, I paid for a slumberland and want a slumberland replacement. Why isn't the manager calling me back. This is such bad services renderd. I logged the 1st call in July to let them knw the bed was broken

Date:

Company: Russells

Country: South Africa   City: Wynberg

Category: Shops, Products, Services

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