AfricaComplaints.com » Shops, Products, Services » Complaint / review: Homemark - Acknowledge and apology | #244487

Homemark
Acknowledge and apology

Good day

I'm reporting a bad customer service i got from verimark store in fourway mall Gauteng went to the store on Sunday 20th of October to buy a digital camera.ok, what happened was the gentle was assisting me didn't provided me with the service i derserve, his name, .he just processed the payment assumed saving acc, well i let it slide, didn't make a big deal out of it.secodly what he did he processed wrong amount of payment, he charged more the digital camera shown price. He agree that will reserve the funds back to my account also agreed with him, then i asked him the turnaround time, he said"2days' the funds will be back in my acc, while i was still at the store he advise me that he' ll give feedback and follow up with me i got my money back. well that didn't happened i waited and waited to hear from him nothing. then on the 3rd day after noon i called his store to findout myself, A gentleman by name of sfiso answered and advised me that khetchie he off totoday, then i explained to him my reason of my call, he took massage promised that he will conveyed message, i asked him if he can put me to the store me becuase khetchie he s not inn, sfiso the said the guy i'm looki

Date:

Company: Homemark

Country: South Africa   City: Fourways mall

Category: Shops, Products, Services

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