I EMAILED AND POSTED ON FACEBOOK AND HELLO PETER ABOUT THE I ENCOUNTERED WITH AN IN-STORE AGENT AT THE WOOLWORTHS IN GHANDI SQUARE. SOON AFTER I REPORTED THE MATTER, I THEN RECEIVED A CALL FROM A WOMAN NAMED MASELLO- WHO CLAIMED TO BE AREA MANAGER- WHO REQUESTED MY MOTHER AND I MEET HER AT THE WOOLWORTHS ON KERK STREET AT 12 MID-DAY.
WE WERE ASSISTED BY A MAN NAMED WANDILE AT KERK, WHO WAS MANAGER OR APPOINTED BY MASELLO TO ACCOMODATE US, WE WAITED FOR MASELLO UNTIL 1PM AND SHE DID NOT SHOW UP, WANDILE TRIED TO CALL HER, SHE DID NOT UPDATE US ON HER WHEREABOUTS NOR DID SHE ANSWER WANDILES CALLS. MY MOTHER AND I WERE TAKEN UP AND DOWN, IN AND OUT OF WOOLIES OFFICES AND BACK TO CUSTOMER SERVICES, AS IF WERE WERE!!
THIS MASELLO PERSON LACKS PROFESIONALISM AND RESPECT FOR PEOPLES TIME. MY MOTHER AND I TOOK TIME OFF WORK TO ACCOMODATE THE MEETING SHE REQUESTED. I WANT MASELLO TO RE-IMBURSE MY MOTHER AND I FOR TRAVEL COSTS AND THE SALARIES WE LOST DUE TO ABSENTEESM AT WORK.
THIS IS UNACCEPTABLE, NEXT THING I WILL HAVE LOANS AND ACCOUNTS IN MY NAME BECUASE MASELLO AND THE GIRL WHO TRIED TO ME HAVE MY DETAILS. PLS SORT THIS MATTER OUT ASAP
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