» Shops, Products, Services » Complaint / review: Coricraft Group - Discontinued BS! | #212544

Coricraft Group
Discontinued BS!

I am most dissappointed with the service of Coricraft! I placed an order for furniture to the value close to R50K at your clearwater store. I was assisted by Nothando (who was great with assisting us). We Had no issues placing the order or paying our deposit. We were informed that the furniture would be ready on the 16th of September, on the 16th I called and of course it was not ready. Reason for the delay: THE CHAIRS HAD BEEN DISCONTINUED! Are you kidding me?!! Had been promised that they are trying to locate them from your warehouse. So I called today as delivery is set for the 24th of September, and now I am told that they only have 6 and that I will have to choose different chairs! This is such a joke! I ordered these specific chairs because it is what I want! How can you guys discontinue something AFTER a customer has ordered and paid for them? I will NOT accept this as your solution! I want those specific chairs! I also wanted them quality checked B4 delivery! Alternatively, I want my close to R50k refund as well as damages that I have now suffered as I wil be moving to a new place (hence the furniture order) and will have to be without it. Call for the number used for orde


Company: Coricraft Group

Country: South Africa   City: Jhb

Category: Shops, Products, Services


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