NESTLE
HORRIBLE NESCAFE

I SENT THE CUSTOMER SERVICE A LETTER, AND ALL THEY HAD TO SAY WAS, THAT THEY WILL BE SENDING ME A COUPON!!!

Good day
I am a regular customer and simply love the CAPPUCCINO, the pack of 10 is quite expensive, but worth every taste! On a daily basis i buy the pack of 10 and enjoy it with my family. However I went to Johannesburg last week and purchased the pack of 10 from the pick n pay store at Fourways.

I didn't purchase the unsweetened pack, because then i wouldn't need any sugar.

MAN: 20.05.2013 AND BB:19.05.2014 (41040156/100550948DW 12009825) - had less cappuccino in it and no sugar at all!
The 2nd one that has the same details also tasted very horrible...

I'm not to sure what went wrong, but i seriously want my perfect cup of cappuccino back...

REPLY WAS--
Thank you for the email and we apologise for the experience. We will send a report to the factory for investigation and corrective measures. Will be posting a voucher to the address you provided.

Regards

Puni

I MEAN, DO THEY REALLY THINK WE JUST WANT A COUPON??