I recently received an invitation from Woolworths to open an account with them. All I had to do was call into their call centre and activate the card. Apon calling I was advies that my account was approved but they could not log the new card on the system as it still showed the old account which I had with them which is paid up. I was advised that their IT Department needed to remove the old card so the new card could be loaded and this would take 2 - 3 days. This morning, the fourth day, I called and was advised that the IT Department still had not sorted this matter out. The team leader advised me that he would sort this matter out. One three occasions I left messages with Lynn to get her team leader or manager to contact me.. I'm still waiting for that call.. People like Lynn should not work is customer services as she does not know anything about been polite to clients.
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