I went to the Makro store to buy a battery operated salt and pepper set. The price on the shelf was R259.00.
When I went to pay the priced scanned was R299.00.
I asked to see a manager and when enquired about Massmart scanning policy was told there is none.
I was then given a R50.00 "discount"
No one at the store could tell me what the scanning policy is which I find unacceptable.
It is not the customers responsibility to ensure that prices match.
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